Declaration on digital accessibility

The IGBCE Bonus Agency is committed to ensuring that its website, www.igbce-bonusagentur.de, is accessible to all. This accessibility statement is based on the requirements of the Accessible Information Technology Ordinance (BITV 2.0) and the Web Content Accessibility Guidelines (WCAG) 2.1 at Conformity Level AA.

Current status of accessibility

This website is partially accessible in accordance with BITV 2.0 and WCAG 2.1 AA. Continuous improvements are being made to further optimise accessibility.

Non-accessible content

The following content is not yet fully accessible:

  • Some PDF documents are not formatted to be fully accessible.
  • Some interactive elements may require improvements regarding keyboard navigation and focus indicators.
  • Some content uses colour contrasts that may not meet the highest standards.

We are working to rectify these issues in future versions.

Measures to improve accessibility

To continuously improve accessibility, we have planned the following measures:

  • Gradual optimisation of all PDF documents to the PDF/UA standard
  • Implementation of improved keyboard navigation and clearer focus indicators
  • Review and adjustment of colour contrasts across the entire website in accordance with WCAG 2.1 AA requirements (contrast ratio of at least 4.5:1)

Assessment methodology

The accessibility of our website was assessed using the following methods:

  • Manual testing by accessibility experts
  • Testing of usability with various assistive technologies (screen readers, keyboard navigation)

Preparation of this statement

This statement was created on 18 March 2025 and last reviewed on 18 March 2025. This statement is based on a self-assessment supported by automated and manual testing methods.

Feedback and contact

If you encounter any barriers or have suggestions for improvement, please feel free to contact us:

Email: kontakt@igbce-bonusagentur.de
Telephone: +49 511 7631-342
Contact form: www.igbce-bonusagentur.de/kontakt

We aim to respond to enquiries within six weeks.

Alternative access to content

Should you encounter any barriers, we offer the following alternative access options:

  • Provision of information in alternative formats on request (e.g. large print, plain language)
  • Personal telephone advice and support on the number above
  • For complex forms or applications: support from our customer service team via email or the contact form

Enforcement procedures

If you do not receive a satisfactory response to your enquiry, you can contact the relevant enforcement body:

Conciliation Board under the Disability Equality Act (BGG)
Address: BGG Conciliation Board at the Federal Government Commissioner for Matters relating to Disabled Persons, Mauerstraße 53, 10117 Berlin
Website: www.schlichtungsstelle-bgg.de
Email: info@schlichtungsstelle-bgg.de
Telephone: 030 18 527-2805

Legal Basis

This accessibility statement is based on the following legal basis:

  • Disability Equality Act (BGG)
  • Accessible Information Technology Regulation (BITV 2.0)
  • EU Directive 2016/2102 on the accessibility of websites and mobile applications of public sector bodies

Objective

We are constantly working to improve the accessibility of our digital services and thank you for your feedback.